When a review on Compasly shows a green "Verified" badge, it means we matched the reviewer to an actual order with that company. The flow is simple: the company emails their customer a one-time link after delivery, the customer follows it, writes their review, and the link is burned on submit. No link, no badge.
What it guarantees
- The reviewer transacted with this specific company.
- The review was written within 90 days of the order.
- Only one verified review per order — repeat purchases create new tokens.
What it doesn't guarantee
It doesn't guarantee that the review is fair, articulate, or representative. People still leave 5-star reviews for terrible products and 1-star reviews because the courier was rude. Verification only proves the relationship is real.
Why we don't gate the whole platform
Not every honest review can be verified. People buy in physical stores, over the phone, through resellers, or for someone else. Locking the platform to verified-only would silence those voices and let only large e-commerce vendors collect reviews. We keep both lanes open: write freely, filter to verified when certainty matters.